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Flying East on the Startup Highway    Print this page

by Prof. Rafael Boritzer

The falcon logo on the Gulf Airlines Boeing 767 tail waved goodbye to the Bahrain landscape below. I pondered the fact that Bahrain, the most 'liberal' of Arab countries, still placed restrictions on using the Internet. The 'new economy' does not condone restrictions on use or dissemination of information. In the past eight hours I had traveled from Israel through the Jordanian deserts, and was now headed to Singapore to talk about the Israeli 'high tech miracle'. Quixotically, I was to offer advice on its replication, in one of the world's smallest and most industrious nations.

The only solace in the economy section of a wide body jet, is the ability to lean back in one's cramped space, put on the sleeping mask, and reflect on the commencement of the journey and its conclusion.

In Rosh Ha'ayin, Kiryat Atidim, Jerusalem, Kiryat Weizman, and a host of other Israeli localities, high tech and biotech industries have replaced citrus groves and the hospitality industries, as the country's economic pillars. Upon my departure form Israel, after a brief discourse on the 'state of the state' with my driver, I watched our progress through the busy streets of the Herzliya Pituach Industrial Zone. The newly-erected steel, aluminium, and perspex towers stood proudly emblazoned with the logos of Formula, National Semiconductor, Motorola, 3Com and other international symbols.

Where are the giants of Israel's economic evolution? What happened to the mighty construction monoliths erected by the country's unions and socialist visionaries? Where was Solel Boneh, Mekorot, Dead Sea Works? Was there to be no rebirth or transfer of know-how between the old economy and the new?

The reality is that after 50 years of nation building, the basic tenets of market economies had to be met. Out went the 'tea ladies', the tie-less attire, and subsidized construction. The 'selling concept' of marketing was replaced by 'customer needs and satisfaction' and the admonition that 'competitive advantage' was the raison d'?tre of legitimacy as a startup and justification for continued survival. It became obvious that the 'old' industries could not meet the challenge in a marketplace of only six million an certainly the new economy would have to compete in the 'brave new world', where competitive advantage lay in a 'first to market', a first algorithm, or a go-for-broke philosophy.

The changed paradigm was possible because several global drivers were at work propelling Israel to the world's second position in the high tech startup roll call. First and foremost, was the immigration of over a million citizens from the former Communist empire - a society chronically short of cash for computers but rich in focus on dialectical thinking in the physical sciences and mathematics.

Much of Israel's technological superiority in software and Internet products can be directly attributed to mathematical models developed by this entrepreneurial segment.

Second, the Israeli government - through its dependence on advanced military technology and logistics - encouraged creative thinking and trial in its intelligence and MIS sections, followed up by encouragement by the chief Scientist's Office in the form of policies incorporating grants and incubators.

Third, but not less important, was the recognition by the venture capital funds and the local financial oligarchy, that risk taking was the most important legacy the 'old economy' bequeathed to the new.

We were passing Kerala State, the tip of the Indian subcontinent at 38,000 ft. India and Israel both gained independence from the UK in the same year. Despite many similarities in the software industries, the differences are glaring. India uses its inexpensive labor as a source for data input for foreign clients, since its governmental policies still discourage penetration of the India market place.

I looked over my note. In the 1960's, 70% of Israeli exports were oranges; today, over USD 25 billion are high tech exports with agriculture contributing les than one billion. Evidence of the importance of Israel's high tech was plastered all over the NASDAQ with over 100 listings. Recognizable names of instant millionaires like Arik Vardi, and his friends at Mirabilis/ ICQ and companies like Chromatis and Babylon.com, with its more than 4 million loyal users; data communications and biotech innovations, seemingly endless technologies and products in search of markets and strategic alliances. Israel ranks second after the US with an average of 1000 new startups every year.

Why were only two to five percent of the initiators successful? Could the answer lie within us? Is the tactical approach necessary to survive early risk taking counterproductive in advanced information economies? Do we need more strategic thinking, more planning, less action, more management, in-depth market planning, less technology, more products? While these questions were not new, they were a constant nag.

"Ladies and gentlemen, we are 158 miles from Changi Airport", chortled the loudspeaker. I tried to think of the similarities between us and our Singaporean allies. We were both far from our major markets, Europe and the US, we both aspire to technological superiority. Neither Israel nor Singapore had a home-grown multinational to count among its assets. Both were surrounded by hostile economic and political neighbors and both countries use Israeli weapon systems and subscribe to democratic principles.

Yet, Singapore, with the same GDP as Israel, half its population, double its growth rate, and 20% greater per capita GDP, had no more than a handful of NASDAQ listed companies.

My reverie was interrupted by the announcement that we were about to land and an admonition that: "the importation into Singapore of banned drugs or firearms is punishable by death". Eureka, yes that was it. Having lived in Singapore for several years, I remembered that although Singapore had a democratic structure, it was very authoritarian. Not only was political dissent greeted with economic sanctions, non-conformity was rewarded with social exclusion. In this environment, it was highly unlikely that entrepreneurs would risk disapprobation and derision, which often accompanies risk taking. In fact, risk aversion is an integral part of Singaporean culture, pervading all levels of the predominant Chinese lifestyle, and the very anathema of the successful startup profile.

The technopreneur, the Singaporean government's term for a high tech entrepreneur, is often faced with daunting problems, not least of which are the locating of startup capital, suitable location, and coping with government regulations which make Israeli bureaucracy seem positively benign. If the technopreneur survives the establishment gauntlet, he is then faced with the provincialism of his cultural environment. Like the Israeli entrepreneur, he is neither acquainted with the necessary tools for cultural interface in the 'big time', nor does he have the contacts in the Western world that allow him to leverage his idea or product into a winning strategic alliance based on financing, production or marketing.

Assuming that he has negotiated all the obstacles, the Chinese family business model sees only limited exit strategies, primarily family oriented, as opposed to IPO or buyout. Consequently, even successful startups rarely flourish into global companies unless they form strategic alliances though marriage.

I listened to deputy Prime Minister, Tony Tan, opening the entrepreneurial conference, recounting the Singapore government's various programs to encourage entrepreneurship and knew what I was going to say.

On my return, as my plane landed at Ben Gurion Airport from Amman, I was still chuckling to myself as I remember my opening lines: 'No more Kiau Sou (cover your ass), no more thought police!' The audience sat stunned, and then roundly applauded.


Prof. Boritzer is CEO of InfoMedical SA, a consulting firm dealing with medical technology transfer, and graduate programs director of the Institute for the Study of Entrepreneurship and Management of Innovation (ISEMI), an extension of Swinburne University of Technology (Australia).

 



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